Terms & Conditions

Best Price Guarantee

Quality Building Management (QBM) will guarantee to better any competitors quote by 10%. This is subject to the following Terms and Conditions.

  1. The competitor quote must:
    1. Be in written format
    2. Be for the same service as offered by QBM
    3. Be able to be completed in the time frame as per QBM’s quote
    4. Supplied to QBM
  2. The location shall be within the service area of the local QBM office
  3. Does not apply to Swimming Pool inspections or other inspections where Government fees are payable
  4. Does not apply to Engineering Reports by Structural Engineer
  5. QBM reserves the right to pay the customer the 10% difference in price in lieu of providing the service

All Services

  • Electronic copy of report emailed as a PDF file only unless otherwise stated on quote
  • Audit applies to quoted areas only unless other stated or ordered
  • 1 only site visit has been allowed. If a return visit is required, then additional site fee of $300 will be incurred;
  • All reports will be supplied in an electronic format unless otherwise requested.  A printing, postage and handling charge is applicable for hard copy reports;
  • The collection of keys for internal access is not included in the above price.  Collection of keys from agents will incur a fee of $50 per collection.
  • No allowance has been made within this quote for the cost of any other contractors
  • Does not include physical inspection of the roof over 2.4m in height unless specific allowance is mentioned for the use of Cherry Picker

Asbestos Materials Report and Register – Initial Audit

The purpose of this report is to provide an independent analysis of the presence of asbestos containing materials to the site.

Inclusions 

  • Full inspection of all accessible areas and structures on site to visually identify any asbestos materials onsite
  • This is a visual audit only
  • The collection of asbestos samples as required & delivery to NATA accredited Laboratory

Exclusions

  • Additional charges will be incurred for all lifts and ducted air conditioning onsite. QBM is to be notified of these upon a work order being placed so the additional charges can be approved. If QBM is not notified and we attend site these areas, will not be inspected and will be noted on your report as inaccessible
  • No allowance has been made within this quote for the cost of a mechanical contractor to provide access to the ducted air conditioning and or lifts should they be on site. We suggest that your regular maintenance contractor be used and invoice you directly.  Should you wish QBM to be invoiced and on-charge the cost of the mechanical contractor, a 20% administration fee will be added to the contractor’s invoice
  • Sample Analysis is an additional fee (see quote) and permission will be requested unless already provided to have these tested for the additional amount
  • Asbestos Management Plans are not supplied unless ordered for the additional amount (see quote)
  • We do not label any item onsite or return to site to label identified items. Please request a quote after the initial audit is completed.

Additional Services

  • Asbestos Management Plan (Additional Fee’s apply – see quote for details)
  • Sample Analysis (Additional Fee’s apply – see quote for details)

Asbestos Materials Report and Register – Review

The purpose of this report is to review a previously compiled Asbestos Material Report and Register for any changes and provide an updated current report and register.

Inclusions 

  • A re-assessment of all previously assumed &/or positively identified asbestos items and report upon the current condition. The most current report must be present at the time of quoting if not previously completed by QBM
  • This is a visual audit only
  • The collection of asbestos samples as required & delivery to NATA accredited Laboratory

Exclusions

  • No allowance has been made within this quote for the cost of any other contractors as this is a re-assessment only of previously identified asbestos materials.
  • No allowance has been made for a new inspection of the property to look for additional items.
  • This report does not cover or look for building defect or health and safety issues outside of the asbestos.

Additional Services

  • Asbestos Management Plan (Additional Fee’s apply – see quote for details)
  • Sample Analysis (Additional Fee’s apply – see quote for details)

Defect Assessment (Condition Assessment) Report

The purpose of this report is to provide a listing of building defects and maintenance works that are required to be rectified.

Inclusions

  • A full and detailed on-site inspection of all areas of the property to identify visual defects and maintenance issues present
  • Provide a detailed description and location of any identified issues
  • Condition and listing of all surrounds to each building including parking and paths
  • Full Photographic evidence
  • No cost estimates are provided in this report.

Exclusions

  • This report is to specifically report on building defects and does not include the identification or design of rectification requirements
  • This report does not include comparisons between the original design and actual construction
  • Does not consider the following issues: Safety, Engineering design or inspection, Electrical defects, Landscaping, Plumbing, presence of Asbestos or any other harmful substances, Fire Services, Fire separation to individual units, Site levels
  • Does not include a re-inspection after the completion of works
  • Does not identify or list the responsibilities for repairs of defects 
  • Additional Limitations and Conditions (See notes listed further down the page)

Fire Safety Services Audit and Evacuation Plan / Emergency Management Plan – Initial

The purpose of this report is to comply with the current Work Health and Safety Act and/or Building Fire Safety Regulations 2008.

Inclusions

  • Fire Safety Audit
    • Inspection of the site
    • Report upon any issues with the fire services within the building including access and fire hazards
    • Report upon any issues requiring rectification to enable yearly fire statement/annual occupiers statement to be submitted
    • Report upon maintenance and service requirements on all fire equipment
  • Fire & Evacuation Plan / Emergency Management Plan Development
    • Conduct a survey of the property to identify the methods of evacuation
    • Discussion with on-site persons to develop a site specific evacuation plan
    • Compilation and supply of required plan in electronic format
  • Fire & Evacuation Sign Development
    • Conduct a survey of the site to identify the safest route of exit
    • Develop site specific Evacuation Diagrams to comply with AS3745-2010
    • Supply of Evacuation Diagrams to common area in A3 to a multi-tenanted complex and/or internal depending on order
    • Other formats to be at additional cost
  • Submission of Annual Occupiers Statement  (QLD Only)
    • Compilation of supplied maintenance records
    • Confirmation of maintenance requirements based upon supplied Statement of fire installations
    • Submission of Annual Occupiers Statement  to QFES

Exclusions

  • Any changes or alterations required to the plan during the year will be charged at our standard consultancy rate of $185 per hour. (No site visit included)
  • Any changes to diagrams after they have been printed and supplied will be carried out at consultancy rates.

Additional Services

  • Annual Evacuation Drill Coordination (Additional Fee’s apply – see quote for details)
  • General & First Response Online Training (Additional Fee’s apply – see quote for details)
  • Evacuation Coordination Online Training (Additional Fee’s apply – see quote for details)

Fire Safety Services Audit and Evacuation Plan / Emergency Management Plan – Review

The purpose of this report is to review the plan and signs in place and ensure they comply with the current Work Health and Safety Act and/or Building Fire Safety Regulations 2008.

Inclusions

  • Fire Safety Audit
    • Inspection of the site
    • Report upon any issues with the fire services within the building including access and fire hazards
    • Report upon any issues requiring rectification to enable yearly fire statement/annual occupiers statement to be submitted
    • Report upon maintenance and service requirements on all fire equipment
  • Fire & Evacuation Plan / Emergency Management Plan Development
    • Review the Evacuation / Emergency Management Plan in place and make the required amendments if applicable
  • Fire & Evacuation Sign Development
    • Review the Evacuation Signs in place and note any required amendments if applicable
    • Required changes can be made for an additional fee (to be quoted after site visit)
  • Submission of Annual Occupiers Statement  (QLD Only)
    • Compilation of supplied maintenance records
    • Confirmation of maintenance requirements based upon supplied Statement of fire installations
    • Submission of Annual Occupiers Statement to QFES

Exclusions

  • Any changes or alterations required to the plan during the year will be charged at our standard consultancy rate of $185 per hour. (No site visit included)
  • Any changes to diagrams after they have been printed and supplied will be carried out at consultancy rates.

Additional Services

  • Annual Evacuation Drill Coordination (Additional Fee’s apply – see quote for details)
  • First Response Online Training (Additional Fee’s apply – see quote for details)
  • Evacuation Coordination Online Training (Additional Fee’s apply – see quote for details)

Maintenance Audit Report (12 month) Report

The purpose of this report is to provide a listing of maintenance works that are required to be rectified within the next 12 months.

Inclusions

  • Onsite Inspection including all areas to identify visual maintenance issues that require rectification within the next 12 months present within all areas of the building/s
  • Listing of maintenance issues required to be rectified within the next 12 months

Exclusions

  • This report is to specifically report on building defects and does not include the identification or design of rectification requirements
  • This report does not include comparisons between the original design and actual construction
  • Does not consider safety issues, Engineering design or inspection,
  • Does not include a re-inspection after the completion of works 
  • Does not include cost estimates for repairs / maintenance issues identified
  • Additional Limitations and Conditions (See notes listed further down the page)

Safety Risk Assessment (WHS) Audit Report

To report upon any issues that may affect the safety of occupants, tenants and visitors to the complex

Inclusions

  • Onsite Inspection including all areas to identify visual safety issues that require rectification
  • Listing of safety issues identified on site
  • Listing of items that are of a risk to the occupants and users of the property and grounds
  • Unless it is stated that the items are mandatory under legislation, any recommendations given are from a trained safety professional

Exclusions

  • This report is to specifically report on safety items and does not include the identification or design of rectification requirements for building related or construction defects
  • Does not include a re-inspection after the completion of works
  • This is NOT a Code Compliance inspection; Does not include physical inspection of the roof 
  • Additional Limitations and Conditions (See notes listed further down the page)

Safety Risk Assessment (WHS) Audit Report Combined with a Maintenance Audit Report (12 month) Report

The purpose of this report is to report upon issues that may affect the safety of occupants, tenants and visitors to the complex and also provide a listing of maintenance works that are required to be rectified within the next 12 months.

Inclusions

  • Onsite Inspection including all areas to identify visual safety issues that require rectification
  • Listing of safety issues identified on site
  • Listing of items that are of a risk to the occupants and users of the property and grounds
  • Unless it is stated that the items are mandatory under legislation, any recommendations given are from a trained safety professional
  • Onsite Inspection including all areas to identify visual maintenance issues that require rectification within the next 12 months
  • Listing of maintenance issues required to be rectified within the next 12 months

Exclusions

  • This report is to specifically report on safety items and does not include the identification or design of rectification requirements for building related or construction defects
  • Does not include a re-inspection after the completion of works
  • This is NOT a Code Compliance inspection; Does not include physical inspection of the roof
  • This report is to specifically report on building defects and does not include the identification or design of rectification requirements
  • This report does not include comparisons between the original design and actual construction
  • Does not consider Engineering design or inspection,
  • Does not include a re-inspection after the completion of works 
  • Does not include cost estimates for repairs / maintenance issues identified
  • Additional Limitations and Conditions (See notes listed further down the page)

Additional Limitations and Conditions for;

 

  1. Defect Assessment (Condition Assessment) Report 
  2. Maintenance Audit Report (12 month) Report
  3. Safety Risk Assessment (WHS) Audit Report

 

 

The inspection is performed in accordance with the Australian Standards AS4349 –1995. This is not a Building Code or By-Law compliance inspection.

No comment is offered on any environmental concerns including such things as urea formaldehyde foam insulation, asbestos, or lead paint. We have however, if necessary recommend when and if specialist inspections services are required.

The report is a professional opinion based on a visual inspection of the accessible features of the property. Without dismantling the buildings or its systems, there are limitations to such and inspection. Throughout any inspection, references are often drawn which cannot be confirmed by direct observation. Therefore, it should be understood that we can reduce the risk of purchasing or holding the property, however, we cannot eliminate it completely.

The report is not an all encompassing report dealing with the building from every aspect. It is a reasonable attempt to identify any obvious or significant defects apparent at the time of the inspection relating to the services requested. Whether or not a defect is considered significant or not, depends, to a large extent, upon the age and type of the building inspected.

The report is not a Certificate of Compliance with the requirements of any Act, Regulation, Ordinance or By-law.

It is not a structural report. Should you require any advice of a structural nature you should contact a structural engineer.

This is a visual audit only and limited to those areas and sections of the property fully accessible and visible to the inspector on the date of Inspection.

The inspection will not include breaking apart, dismantling, removing or moving objects including, but not limited to, foliage, mouldings, roof insulation/sisalation, floor or wall coverings, sidings, ceilings, floors, furnishings, appliances or personal possessions.

The inspector cannot see inside walls, between floors, inside skillion roofing, behind stored goods in cupboards, other areas that are concealed or obstructed.

The inspector will not dig, gouge, force or perform any other invasive procedures.

Visible timbers cannot be destructively probed or hit without the written permission of the property owner.

This Report does not and cannot make comment upon: defects that may have been concealed; the assessment or detection of defects (including rising damp and leaks) which may be subject to the prevailing weather conditions; whether or not services have been used for some time prior to the inspection and whether this will affect the detection of leaks or other defects (eg. In the case of shower enclosures the absence of any dampness at the time of the inspection does not necessarily mean that the enclosure will not leak); the presence or absence of timber pests; gas-fittings; common property areas; environmental concerns; the proximity of the property to flight paths, railways, or busy traffic; noise levels; health and safety issues; heritage concerns; security concerns; fire protection; site drainage (apart from surface water drainage); swimming pools and spas (non-structural); detection and identification of illegal building work; detection and identification of illegal plumbing work; durability of exposed finishes; neighbourhood problems; document analysis; electrical installation; any matters that are solely regulated by statute; any area(s) or item(s) that could not be inspected by the consultant. Accordingly this Report is not a guarantee that defects and/or damage does not exist in any inaccessible or partly inaccessible areas or sections of the property. (NB Such matters may upon request be covered under the terms of a Special-purpose Property Report.)

In the event of any controversy or claim arising out of, or relating to this Report, either party must give written notice of the dispute to the other party. If the dispute is not resolved within ten (10) days from the service of the Notice then the dispute shall be referred to a mediator nominated by the Inspector. Should the dispute not be resolved by mediation then either party may refer the dispute to the Institute of Arbitrators and Mediators of Australia for resolution by arbitration.

This report is based upon and conditional upon the information provided by the person, employees or agents of the person requesting this report. Thus, any false or misleading information provided will exempt the company from any liability for decisions taken based on this report’s recommendations, where such recommendations are based upon information provided to the company.

QBM shall not be liable for missing information due to the concealment and/or apparent concealment of defects or possible defects by the person, employees or agents of the person requesting this report, or the owner, employee or agent for the owner.

Due to prevailing and seasonal weather conditions this Standard Property Report is subject to and conditional upon the following:

  • The instance of and causes of rising damp may not be identifiable. Thus, unless specifically stated in the Inspection Results, this report does not cover the identification of ‘rising damp’.
  • The instance of and causes of water leaks in roofs, walls, floors, windows and/or doors may not be identifiable. Thus, unless specifically stated in the Inspection Results, this report does not cover the identification of ‘water leaks’. 

Payment Terms – Applicable for all services

The following payment terms apply to all invoices, submitted by Quality Building Management hereinafter referred to as “QBM” as follows;

  • Invoices will be submitted by QBM upon completion of the relevant service as requested by the owner or its authorised representative.
  • Invoices have a strict fourteen (14) day payment term from the date of the invoice.
  • By accepting a quote from QBM and placing an order, the owner or its authorised representative guarantee that they will provide payment for all invoices submitted for authorised works and any authorised additional charges.
  • If payment is not made in accordance with QBM’s terms and conditions, then Interest and administration charges of 3% per month or part thereof on the monies due shall be incurred.
  • The owner or its authorised representative agrees to pay the whole amount due as shown on the invoice plus any interest and administration charges as stipulated above.
  • The owner or its authorised representative accepts that if the invoice/s is not paid within forty five (45) days from the date of invoice, then the owner or its authorised representative is liable for and agrees to pay all costs, fees, charges and disbursements (including agency commissions, and legal costs on a solicitor/client basis) incurred or to be incurred by QBM in recovering any monies due to QBM pursuant to these terms and conditions and pursuant to acceptance of the quote provided by QBM.

The ‘Fine Print’ – Applicable for all services

  1. You (the Customer named in the Customer Schedule) have requested QBM to prepare the Report with respect to the Property which QBM has agreed to do for the Fee.
  2. The Fee/Invoice must be paid according to our payment terms
    1. These terms are fixed unless prior arrangements have been made
    2. The Fee includes any additional expenses detailed in the Services Schedule
    3. Invoicing is made under the Building and Construction Industry Payments Act Qld 2004
    4. Payment must be made within 14 days of the invoice date as per the above mentions payment terms
  3. You have assured QBM that:-
    1. You have a lawful right to allow QBM to enter and inspect the Property
    2. The Property will be made available for inspection at the time/date specified in the Services Schedule
  4. QBM will prepare and deliver the Report to you with the invoice electronically in PDF format within a reasonable time after the inspections is carried out
  5. You acknowledge and agree with QBM that:-
    1. QBM will provide the Report in writing which will comprise the whole of the Report
    2. You should not rely on any verbal assurance or statement made by QBM (it’s officers, servants or agents) with respect to the Property or the Report and you accept that the written document comprising the Report comprises the whole of the Report made to you in terms of this agreement
    3. Unless expressly provided in the Report the Report offers a visual inspection of accessible areas of the property to determine if, at the time of inspection, the identified areas were performing their intended function without regard to life expectancy;
    4. The purpose of the Report is as stated in the Report;
    5. Unless expressly provided in the Report inspections are visual, and rely upon the opinion, judgment and experience of QBM and are not intended to be technically or mechanically exhaustive.  The determination of conditions that may have occurred prior to the inspection that may be hidden or not readily visible during the inspection are excluded;
    6. Unless expressly included in any report the determination of the presence of or damage caused by termites or any other wood damaging insects or organisms is excluded.
    7. Insurance cover is not available to cover asbestos inspections. You the Client agree to indemnify QBM against all claims, events or risks that may arise from the work undertaken as a result of this inspection.
  6. You acknowledge and agree that the Report is given to you for your own use and is not given for any other purposes or to any other person or corporation except as may be expressly provided for in the Report.  You are not entitled to use, publish or copy the Report for any purpose other than your own personal use without the written consent of QBM.
  7. You acknowledge that the Report is given to you as the Customer and to no other person or corporation and your interest in the Report may not be assigned or otherwise dealt with to any third party without QBM’s  written consent.
  8. The Property shall at all times remain at your risk and QBM will not be liable to any person in respect of loss, destruction or damage to the Property or to any other property or person whilst the Property is being inspected by QBM and loss or damage referred to in this clause shall mean and include without limitation, loss or damage caused by the negligence or willful act or default of QBM or any other person whether or not such loss or damage is foreseeable or contemplated by QBM.
  9. Where any act of Parliament implies in this agreement any term, condition or warranty and that act avoids or prohibits provisions in a contract excluding or modifying the application of, or exercise of or liability under such term, condition or warranty then that term, condition or warranty shall be deemed to be included in this agreement.  However, the liability of QBM for any breach of that term, condition or warranty shall be limited, at the option of QBM to:-
    1. the provision of a further report at no cost to the Customer; or
    2. the payment of an amount equal to the Fee by QBM to you.
  10. Subject to the preceding clause you undertake and agree to indemnify and keep indemnified QBM against all actions, claims, proceedings, costs, losses or damage whatever and howsoever caused or arising which QBM may sustain, incur or pay in connection with or arising from the provision of the Report and inspection of the Property in connection with or occasioned as a result of the negligence of QBM or any other person or corporation and you acknowledge that it is agreed to be the responsibility of the Customer to effect insurance on the Customer’s behalf in respect of those matters for which this indemnity is given.
  11. If the Customer is a company the person or persons who have signed this agreement on its behalf acknowledge that they are officers duly authorized to enter into this agreement on behalf of the Customer and further acknowledge that they requested QBM to enter into this agreement with the Customer and in consideration of that agreement hereby (and if more than one jointly and severally) guarantee to QBM the due and punctual performance by the Customer of all of the terms and conditions of this agreement and further agree to indemnify and keep indemnified QBM against any loss or damage howsoever arising which QBM may suffer in consequence of any failure by the Customer to perform its obligations under this agreement or for any other reason whatsoever and this guarantee shall not be effected or discharged by the granting to the Customer of any time or other indulgence or consideration or transaction whereby the liability of the signatories would, but for the provisions hereof, have been effected or discharged.
  12. It is considered that these terms and conditions have been agreed upon if you the Client issues a purchase order in lieu of signing this agreement.
  13. Each provision set out in this agreement is to be construed as a separate limitation applying and surviving even if for any reason one or other of those provisions is held to be unenforceable, inapplicable, unfair, harsh or unconscionable in any circumstances.
  14. Any dispute arising under this agreement shall be subject to the law and jurisdiction of the State of Queensland and wherever possible the Courts or authorities in the City of Brisbane.
  15. The final report will be based upon and conditional upon the information provided by the person, employees or agents of the person requesting the report. Thus, any false or misleading information provided will exempt the company from any liability for decisions taken based on this report’s recommendations, where such recommendations are based upon information provided to the company.
  16. QBM shall not be liable for missing information due to the concealment, now or in the past, and/or apparent concealment of asbestos, defects or possible defects by the person, employees or agents of the person requesting this report, or the owner, employee or agent for the owner of the building now, in the past, or in the future.
  17. If at a later date, materials are identified, QBM should be requested to investigate if any asbestos materials are present.
  18. The report will not be intended to be, nor will it be construed as, a guarantee or warranty, nor as any form of insurance expressed or implied.  The inspector nor QBM will not be responsible for any repairs or replacements with regard to this property or the contents thereof.
  19. During the audit, a thorough investigation will be undertaken to identify and locate all visible materials that may contain asbestos. However, due to the hidden locations, lack of access to wall cavities etc, no guarantee can be given that the audit process will identify all such material. Nor should it be construed that the audit has identified all such materials within the building.
  20. No inspection will be conducted on the ground or soil anywhere within the complex. The inspection only covers the building/s on site and not the ground or soil upon which the complex is built.
  21. The inspection will be undertaken in a non-destructive manner, and as such, there may be areas where ACM exists which have not been detected.  Examples of such areas are wall cavities, beneath floors/slabs and floor coverings, within plant, hidden pipe work, cavity walls, encapsulated areas and so forth.
  22. Areas that were not accessed during the inspection must be considered in the event of future major refurbishment or demolition work. It should be noted that a non-destructive inspection cannot be regarded as absolute, and all due care and caution must be exercised in the planning stages of any future building or demolition work

QBM’s Internet Terms and Conditions

1. General terms and conditions for all users

1.1 The www.qbm.com.au website (“this website“) is owned and operated by Quality Building Management (“QBM“).

1.2 Your access to this website is subject to these terms and conditions, the QBM Privacy Policy, notices, disclaimers any other terms and conditions or other statements contained on this website, and, if you use any of the services identified on this website for which additional or alternative terms and conditions are referred to, those additional terms and conditions for those other services (referred to collectively as “Terms of Use“). By accessing, viewing or otherwise using this website, you agree to be subject to these Terms of Use.

1.3 QBM may, at its sole discretion, vary or modify these Terms of Use without notice. Any subsequent access to, or use by you of the website will constitute an acceptance of those modifications.

1.4 You agree that where QBM is required, by law or otherwise, to provide you with a document, you consent to the provision of that document electronically through the links on this website. We suggest that you print a copy of the document, or file it electronically, for future reference.

Important disclaimers

1.5 QBM, and any of their directors, employees and associates do not accept any liability for any loss or damage, however caused, as a result of any person relying on any information on the website or being unable to access this website. This disclaimer is subject to any applicable contrary provisions of the Trade Practices Act.

1.6 Should you leave this site via a link contained within this website, and view content that is not provided by QBM:

  • you do so at your own risk. The content to which you link will not have been produced, checked for accuracy, or otherwise reviewed by QBM. QBM is not responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or otherwise. QBM makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party;
    • links to other websites are provided for convenience only and do not represent any endorsement by QBM of the products or services offered by the website owner.

2. Copyright

  1. 2.1 Copyright in the information contained on this website is owned by Quality Building Management. You may use this information for your own personal reference only. You may reproduce this information in hard copy solely for your personal use. The information may not otherwise be reproduced and must not be distributed or transmitted to any other person or incorporated in any way into another document or other material.